What is the difference between hand-sewn wefts and hand-tied wefts?
The biggest difference between the two products is the thickness of the weft (top part of the extension). Our new Hand-Sewn Wefts have all the benefits of our hand-tied wefts but are stronger, ultra-thin, more comfortable, and even more customizable. Our new hand-sewn weft is more thicker and fuller from top to bottom than a traditional hand-tied weft. These can be cut at any point without unraveling and has an enhanced seam technology featuring a double lock stitch and stronger adhesive. One of the biggest benefits is that there is no ‘return hair’ at the top of the weft with these. These are also available in half packs!
How many grams does each pack of hair contain?
Each FULL pack of Hand-Sewn Extensions includes 8 wefts while each HALF pack includes 4 wefts.
18" full pack weight is approx. 115g; half pack 58g.
22" full pack weight is approx. 120g; half pack 60g.
Each FULL pack of Hand-Tied Extensions includes 8 wefts and contains 113 grams of pure bliss (regardless of hair length)
What is the width of each individual weft?
Are the custom clip-in sold separately?
How do I know what custom clip-ins set is best for me?
Take our three-question quiz and find out the number and sizes of the Platform Custom Clip-Ins you might need. TAKE THE QUIZ NOW! If you need additional help with color matching, fill out the form at the end of the quiz and upload some photos of your hair!
How can I ensure that I pick the right color?
We have provided several pictures to help give you a good indication of true color; however, for perfect assurance, we recommend you order a Platform Hair Extensions color swatch or reach out to us to get colored matched. Please email us at firstname.lastname@example.org and include photos of your current hair in natural lighting as well as your inspo photo. In the meantime, if you receive the extensions and decide you need a different color then please return it and exchange it, free of charge (for a product of equal or lesser value), for another color you think may work better.
For refunds and exchanges please note that extensions must be returned in the same exact form in which you received them (without being untied and removed from their packaging) to receive a refund. A 10% restocking fee will apply to all returns.
How many grams of hair do the custom clip-ins contain?
SMALL — 2 pcs; each measures 3" & weighs approx 15g
MEDIUM — 1 pc; measures 5" & weighs approx 25g
LARGE — 1 pc; measures 8" & weighs approx 45g
How many wefts/bags of hair does one head require?
How often should I get new Hand-Sewn Wefts?
We recommend purchasing new hair anywhere between 6 - 12 months. Proper care and regular trims help extend the lifespan of the hair.
When will items be back in stock?
How do I care for my extensions?
Wash: Use only professional products that are paraben- and sulfate-free. Apply a hair mask (a stronger conditioner) every 3-5 times you wash your hair, use a hair mask to lengthen the life if your extensions. Try not to wash too often.
Products: Two products are essential to maintain your extensions in top condition — leave-in moisturizer with heat protectant capability and moisturizing oil. Apply the leave-in moisturizer to your hair after washing but while it’s still wet. The oil should be applied daily to wet and dry hair.
Drying and styling: blot dry excess water after shower, never rub towel on the extensions causing friction.
Blow dry, flat iron and curling iron on low heat settings (below 350 degrees). Blow dry and style often to keep your extensions smooth. Going to bed with them wet can cause matting and knots. Comb often using a weft brush or wide tooth comb. ( start at the bottom of your hair and work your way to the top).
Sleeping: Braid extensions before bed to keep from tangle. Sleep on a silk pillow for less friction.
Swimming and adventuring: Summer time in the BEST but its hard on the extensions. If you choose to swim with your extensions, wet your hair, add a generous amount of leave in conditioner and braid before entering ocean, pool or lake. (Your hair is like a sponge and will soak up whatever liquid it comes in contact with first, so fill you hair with water and leave in conditioner to protect from drying out).
Use a clarifying shampoo and very moisturizing conditioner upon completion.
Take your time combing it out.
Minerals found in large bodies of water and chlorine can react negatively with extensions. Platform Hair Extensions is not responsible for negative reaction. Limit contact with salt water and chlorine (ocean or pool).
**Most sunscreens contain chemicals that may permanently discolor or stain hair extensions — especially those extensions lighter in color. The most common of these chemicals are Avobenzone and Octocrylene. Use mineral sunscreens such as Bare Republic Mineral Sunscreen or SunBum Mineral Sunscreen to avoid discoloration of your extensions.
Platform Hair Extensions is not responsible for any negative result to your extensions following these activities.
Coloring: Coloring extension can change the integrity of the extensions. However, if you choose to do so, we suggest a demi or semi permeant color, never use any lightener or bleach on the extensions. Any coloring should be done by a licensed professional. For best results contacts a Platform certified stylist.